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What is BrawPets?
BrawPets is an online store dedicated to high-quality pet products designed to keep your pets happy, healthy, and entertained. We carefully select items that are practical, durable, and pet-approved.
What types of products do you sell?
We offer a variety of pet products including toys, accessories, grooming tools, and essentials for dogs and cats. Our product range may grow over time, so check back often for new arrivals.
How long does shipping take?
Processing usually takes 2-4 business days.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 12 hours of placing it. Once an order has been processed or shipped, changes may not be possible.
What if my item arrives damaged?
If your item arrives damaged, email us with photos of the product and packaging. We’ll resolve the issue as quickly as possible.
How do I contact customer support?
You can reach us anytime at brawpets@gmail.com We aim to respond within 24–48 hours.
Are your products safe for pets?
Yes. We prioritize pet safety and quality. Always supervise your pet during use and follow any care or usage instructions provided.
Do you offer discounts or promotions?
Yes! We occasionally run promotions and special offers. Sign up for our newsletter or follow us on social media to stay updated.